Don't buy this! - D. F. Klitzke - Seattle, WA
I have had this for a little over a year and have used it about once or twice a week since then. The heating pattern changes for no reason - one bagel comes out burnt, the other one barely warm. And now the heating element broke while toasting my son's breakfast! Had I not been looking closely, I wouldn't have seen the shards on his bagel. Save yourself some money and avoid a headache: don't buy this.
Unsafe Toast Oven - Constance S. Fullerton -
This product is not user friendly. It is hard to regulate the heating/toasting controls. Once a heating method has been chosen you can not undo the selection. Unplugging the unit stops the heat process but when plugged back in, heating picks up where it was stopped. Opening the Door does not stop the heat process. Toasting is hard to judge and burns easily. You can not put food in the toaster oven without standing right by it and be watchful. This product is not safe - bad choice.
Not like they used to be - Byron S. Rose - Pittsburgh, PA USA
Our previous Black & Decker toaster oven bit the dust after many years of great service. So we purchased this item from Amazon (in spite of the many negative reviews). We hoped that we might get one of the few that would be good. One of the reasons that we needed this model is because we have a cabinet for our toaster oven that would not accommodate a larger model.
The item arrived very quickly. Amazon shipping is really great.
We got out our bread and tried to toast two pieces each at light, medium, and dark. In each case the toasting was extremely uneven. Half the toast was toasted darker than it should have been and the other half did not toast at all. On the dark setting the half that toasted actually burned. The strange thing is that the toasting elements seemed to be evenly bright, so we could not figure out what was wrong.
We called Amazon to discuss return of the item, they arranged a pick up by UPS, they paid the shipping and the item was picked up the following day. We received our return credit immediately on the arrival of the toaster at Amazon. So in the long run the toaster was a bust, but dealing with Amazon is always a pleasure.
DON'T PURCHASE THIS ITEM.
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