AWFUL! AVOID!!! FIRE HAZARD!!!!!!!!!!!! - J. Chipko -
I'll start off with if this toaster were to actually work, it would be very nice. It has great features, toasts wonderfully, and for the short time that it did work, my wife and I started using this instead of our actual oven for most things (other than her baking), but you could probably even use it for that. It looks very high-tech, and has a nice beep to let you know your food is done in case you are busy preparing other food or getting ready in the morning. Plus, if you recently used the toaster and it is still warm, it is able to self-adjust the toasting time so if you want it to be toasted to darkness #4, then it won't be burnt.
Now, in reality, this toaster is awful. My wife and I went through two of them because after 1-2 weeks of use of each one, the toaster would freeze during toasting. During the countdown of toasting, it would stop counting, display "Err" on the screen, and the toaster would stay on indefinately until you unplugged it. If you weren't watching the toaster, it would burn your food because there is no audible noise to say that something has gone awry. If you turned it on to bake something, and didn't pay attention, who knows how hot or long it would stay on for....maybe even start fire.
If this happened once, then fine. We returned the first toaster and got the second one. Well, the second one did the exact same thing. We finally decided to forget this brand and went with a Breville instead.
Not only did this happen to us on Amazon, but my parents had the exact same experience with this toaster when they purchased it through Macy's in 2009. When we called Krups about this awful experience, they noted that both the toaster from Amazon and from Macy's were manufactured in 2008 and had they not been able to be returned, the manufacturer's warrenty was no longer valid according to the woman on the phone for their customer service.
So, overall, and awful experience with this toaster. For the 2 weeks that it did work, it was great. However, due to the fact that 4/4 of these toasters malfunctioned to the point where they are a fire hazard, I would AVOID THIS TOASTER AT ALL COSTS.
Dangerous Toaster - H. Monroe Lovelady, Jr. - Penn Valley, CA United States
The controls freeze up and the toaster will not shut off unless you unplug it. This is a serious fire hazard. This is the second unit I've had with this problem. The problem appeared after only two days of usage. I returned the first one for a replacement thinking it was a fluke, only now to have the same problem with the second unit. It is going back and I am NOT getting another one.
Too bad, because it's a very nice unit with three heating elements on top and bottom which is difficult to find. I liked it otherwise, but I guess that doesn't matter since I don't want it to burn my house down.
Just ok for 3 years, then..... - Howius - Los Angeles, CA
Basically, this had been a standy for us in the kitchen. We put up with the fact that it took 8 minutes to toast toast, or the door that didn't really close after a while. It was an old friend, and we didn't make much of its inadequacies. Then, out of the blue, it stopped working. The elements no longer worked even though the electronics would. Turns out to fix it is just south of buying a new one, but I think I will steer clear of this one again. Nothing real special here, I'd say.
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